Course Spotlight

Who wants one of the new Alienware laptops?

Every gamer on the planet
and YOU!


Take the Alienware 15 and 17 - 2016 training for a
chance to win a new Alienware 15 - VR ready laptop.


Completion of the course and included survey is worth 1,000 points and one entry into the monthly prize drawing.

Click on the computer to go to the Course Catalog to take the course. You'll find it in the Active New Courses folder. While you're in the new course catalog, check out the other Dell courses available.



New Resources

Check out the new Dell Tech Support area of the Resource Center.

The latest videos cover:

Cleaning Your Notebook

Laptop Battery Facts

How to Speed Up Your Computer

Backing Up Your Data

New Course Catalog Layout

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Here are some updates for this month

New Course Catalog

New Category Layout

Categories in the Course Catalog are now presented in an expandable ladder. Click on the arrow at the left to open or close the course listing for the category.

After each category title the system shows you how many courses you have completed out of the number available. 

Incomplete / Complete Instant Filters

Courses will show up under the COMPLETE filter after you have PASSED  the course and have earned a certificate of completion . INCOMPLETE has been redefined to include courses you have not started, courses that are “In Progress” and courses you have finished but “Failed” 

Running a Course

To run a course under the new system, simply click on the course name. No more loading to the Learner Dashboard, waiting for the update and then running the course. 

Course Search

To help you find the courses you are interested in there is a new Search feature. The search finds keywords within course titles and descriptions and returns the results. Enter the keywords into the search box and hit the magnifying glass to begin the search. 

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